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Common questions
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Working with Nexus
Is the consultation really free?
Yes. The first conversation, and for most services the site visit and written estimate, cost nothing and carry no obligation.
Are you licensed and insured?
Yes. Nexus is licensed and insured for residential and commercial work. We can provide certificates of insurance on request, and we pull permits where the work requires them.
Where do you work?
Our crews work throughout Montgomery, Bucks, Berks and Monroe counties and the Lehigh Valley in Pennsylvania. Investor services extend to New Jersey, Delaware, Maryland, West Virginia and Florida. See service areas.
Who will I be dealing with?
Esteban, the owner, handles new clients, acquisitions and investor relationships. Rocky, the project manager, runs active projects day to day. You will have a direct number for both.
How do you price work?
Construction, rehab and cleaning work is priced from a written scope after a walkthrough. Property management is a monthly fee based on the property. Deal sourcing is structured per deal and agreed up front. We do not give blind quotes over the phone because they are rarely accurate.
How soon can you start?
It depends on the season and the size of the job. Smaller projects and cleaning can often be scheduled within a couple of weeks. Larger builds are scheduled once the scope and permits are in place. We will give you honest dates, not optimistic ones.
Building and renovating
Do you handle permits?
Yes. Permit applications and inspections are part of our project management and built into the schedule.
What happens if the scope changes mid-project?
Changes are written up as change orders with the cost and schedule impact, and approved by you before the work proceeds. No surprises at the invoice.
Can I live in the house during a renovation?
Often, yes. We will tell you honestly which phases are disruptive, and we protect finished areas and keep work areas tidy each day.
Do you do small jobs?
We focus on decks and outdoor living, additions, rehabs and renovations, but if you are an existing client or managed-property owner we will take care of smaller repairs too.
Deals and property management
Do you charge to send me deals?
No. Tell us your buy box and we will send properties that fit. Compensation on a deal depends on how it is structured and is agreed before anything is signed.
Do I have to use Nexus for the rehab if you source the deal?
No. The deal package stands on its own. Many investors do keep us on, because the estimate was built by our crew and the schedule starts the day you close.
What does property management include?
Marketing and screening, leases, rent collection, owner statements, maintenance by our own crews, inspections and turnovers. See property management for the full list.
Can you manage a property you did not renovate?
Yes. We walk it first, give you a condition report and handle any repairs needed before listing.
I am out of state. Can you still help?
Yes. Everything from the walkthrough to the final clean is documented with photos and sent to you. Many of our investor clients have never visited their property.
Still have a question?
Call, text or send it through the form. We answer every one.